Our experienced sales engineers, product specialists, and support team are committed to developing the best solution to fit each project requirement. Our proven five-step process is designed to save you time and money while ensuring the right system for you.
STEP 1: DISCOVERY
Listen and Question
Identify Scope and Objectives
We listen and ask questions from the beginning to understand the full parameters of the project. Proper discovery helps us identify the project scope and objectives, uncover any historical pain points or system shortcomings and understand the project timeline. Understanding these parameters from the beginning is critical to offering the best solution.
STEP 2: CONCEPTUAL DESIGN
Develop System Concept
Identify Product Alternatives
MMS outlines and presents a system proposal to establish the system direction, product choices, and budget. We are committed to developing a solution that meets current building codes, architectural limitations, and efficiency desires.
STEP 3: DESIGN DEVELOPMENT
Communicate and Document Technical Details
Understand Equipment Application
Working closely with the consulting engineer, facilities engineer and design build contractor, MMS defines the system concept and final product and performance specifications. MMS is always there to provide written specifications, equipment performance schedules, drawings, and recommend sequence of operations.
STEP 4: SALES SUPPORT
Proposal Generation and Sale
Start-up & Commissioning Support
A project isn’t complete when the system is designed. In many ways, the real work is just beginning for us. It’s at this point that MMS handles proposal generation, contract negotiation, submittal generation, order equipment, project management, logistical coordination as well as startup, commissioning support and owner training. MMS follows up on every aspect of the construction process to ensure optimal success and performance.
STEP 5: AFTER SALE SUPPORT
Stocking Replacement Parts Center
Service and Preventative Maintenance
Equipment Replacement and Upgrades
MMS is dedicated to providing the highest quality equipment that meets or exceeds performance standards. To maintain optimal performance and extend the lifetime of your equipment, preventive maintenance and replacement parts will be required. MMS remains committed to your system every step of the way. After sale service and support is not a final step in our eyes, it’s an ongoing process to maintaining lifelong relationships.